01 May 3(ish) Minute Moment: Put On Your Game Face
What’s your attitude about change?
Do you embrace it or dread it?
In today’s video, we’re going to talk about your attitude and whether it’s positive or negative, and how it impacts your employees.
I was speaking at the annual conference for the International Society of Performance Improvement Experts earlier this month, and during the presentation, I said to them, “I would like everybody in the group to stand up if you like change. If you normally are a person who says, hey, you know, I can take change, I like it.”
90 percent of those people stood up which is what I would expect because after all, this is the people who do performance improvement, so they’re all about change.
Then I asked this question, “So tell me about your leaders. In your leadership group, how many of those people like change and now stand up if they like change.”
It was about 20 percent at that point, which absolutely amazed me.
So you can see the vast difference between people who like change and people who don’t like change. Now here’s what’s remarkable about that.
Your Attitude Toward Change
If I am a person who likes change, what I’m gonna do is say, “Hey, everybody must like change.”
By the same token, if I hate change, you better believe that people are going to know I don’t like change.
So your attitude about whether you like or don’t like any change is going to come through, and people are going to listen to that and follow that attitude.
There are times when you get a change handed down, and my friend Joey has a great solution for that.
10 Minute Complaint Period
So when he has changes that get handed down from on high in the corporation, he gets his group together, the ones that he knows that are hating it, and says, “I can’t believe we’re doing this but we still have to accept it and we have to put on the face for everybody else.”
So what he does is he gets his group in a room and he says, “Starting now you have 10 minutes to whine and moan about this change, and after 10 minutes is up, we join arms and we go out as a unified force and say this is what we have to do, this is how we’re gonna do it, and it’s gonna be okay.”
And when the 10 minutes is up, he calls time and actually makes them do it.
So what I want you to think about is the next time anything changes, what’s your attitude about it? Are you embracing it? Are you saying, “Hey you know what? This is gonna be great, I love change! Why don’t you?”
“I love change, why don’t you?” is not the answer.
Understanding why we should do it, what’s it all about and how does it affect people is what’s going to be important.
Making sure you keep the attitude that says, I’m in.
People see it, and they want you to walk the walk and talk the talk.
So what message are you delivering?
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