24 Mar The Spin Doctor Is In
I was having a conversation last week with Zach. Zach is a spin doctor and he wants to stop. After talking about it, we came up with a plan to help him....
employee management Tag
08 Mar How Do I Get My Employees On Board?
Have you heard of The ADKAR Method?...
01 Mar The Focus of the Week (Or the Day)
Deb has noticed she has lost a lot of great employees lately. After some discussions with her current staff, we uncovered the problem....
04 Feb We Need Metrics But Which Ones?
It's important to establish metrics for your business. It's equally important to ensure that you establish them in the right way....
18 Jan Knowing When It’s Time to Coach or Cull
One of the most difficult decisions leaders have to face is knowing when to coach a struggling employee more or part ways. In today's video, I talk about knowing when it's time to coach or cull....
11 Jan My Employees Want A Say In Everything
Tim is the CEO of a transportation company. In the last year, they instituted a new vision and values striving for a new culture. They frequently solicit employee opinions and engagement has improved. The problem is employees now think they should express their opinion about EVERYTHING...
07 Dec Getting Everyone On Board
Michael is the CTO of an automotive company with salespeople in over 100 locations. They are going to implement a CRM system, but the sales team and even district managers are fighting it. How do you get everyone on board?...
06 Nov My Employees Are Holding Me Hostage
Let me tell you about my client Angela. She is the CEO of a $5 million company. She had a small team that believed everything was running smoothly, but Angela knew it wasn't. She felt like a hostage in her own business....
15 Oct Employee Retention | Danny Nelms The Work Institute
Today's video is with Danny Nelms, President of The Work Institute. Danny shares with us incredibly insightful information from the Work Institute annual employee retention report. DONNA: So Danny thank you so much for being here, I have like a gazillion questions. DANNY: Fire away Donna. Thanks...
03 Oct Emergency Preparedness | Mark Szyperski On Your Mark Transportation
In today's video, we speak with Mark Szyperski, who is the CEO of On Your Mark Transportation. Mark has some fantastic suggestions for preparing your business to handle an emergency. VIDEO TRANSCRIPT DONNA: Mark, it is so good to see you again. We've been friends for a...